• Reflect on the value of Mrs Venter’s initial decision not to interrupt Beverley’s lesson.
• Mrs Venter does stop Beverley’s lesson completely at a later stage. Do you think Mrs Venter did the right thing to stop Beverley’s lesson at the point she did?
• How should Mrs Venter go about giving feedback to Beverley without spoiling the relationship between herself and Beverley?
• What could Mrs Venter have done differently?

Once you have considered the above questions, watch the next video for further discussion on the case study.

Link to video: Mrs Venter and Beverley